Patient Reviews

Flatlands Family Dental Reviews

7919 Flatlands Ave., Brooklyn, NY 11236

4.6 / 5

based upon 817 reviews.

Posted On: 03/29/2023 I went there today because my front tooth filling fell out last night. I called to find out if they took walk in patients. I should have seen the red flag when the receptionist told that they do not encourage walk ins unless you had s scheduled appointment. She made no attempt to schedule an appointment and hurriedly got off the phone. I called back and told the male receptionist my problem and asked if I could get an appt today. He made an appt for 5 pm after getting my personal and insurance information.
I showed up at the appointment time.was asked for insurance an Id and Filled out information wrote why I was there. Multiple X-rays were done then I was seen by the dentist for 5 seconds. He walked out then someone walked in and said he said you need s filling. 20 mins later the office manager walked in snd said that the filling couldn’t be done today because the dentist had other patients. She said today was a consult. I can schedule an appointment to get the tooth filled. I was them rushed out of the room. No effort was made to even schedule an appointment even for the next day. I am supposed yo stay with s hole in my tooth indefinitely? When that was addressed to her she didn’t even check but just said “we don’t have any appointments till till maybe maybe next week”. That was not genuine. So I wasted 1 hour just to be told what I already know that the filling had yo be replaced.
Something is wrong with that picture. My insurance will be billed for all of those X-rays and a consultation and nothing was done to help me. I was dismissed and no attempt was made to help me. I had no issues with them. I sat and waited where I was asked to sit and followed all instructions that were given. I went to Dr smith for many years who previously owned this office before he retired and had no problems. I thought I would give these new owners a try. Never again!!!! I’m wondering if this is a scam this interaction was very strange. Lindell Q

Google Review

Posted On: 03/29/2023 Front desk staff super friendly!!
The facility clean. Loved my experience!!! Khadeesh K

Google Review

Posted On: 03/29/2023 They are a bunch of crooks..paid $5000 for gum treatment that had to be taken care of by another dentist after several months of discomfort. Would never go back there! N A E

Google Review

Posted On: 03/28/2023 Very professional and friendly staff I would recommend them any time Edeline D

Google Review

Posted On: 03/28/2023 Very professional supportive team Dr Epstein was amazing 🙂 Rebecca S

Google Review

Posted On: 03/28/2023 Dawn B

Google Review

Posted On: 03/28/2023 Darnell B

Google Review

Posted On: 03/27/2023 My experience with Kenny was great he's very helpful, and gentle and also made sure all my questions were answered. He took his time and was very professional. Josue

Google Review

Posted On: 03/24/2023 Lorna D

Google Review

Posted On: 03/24/2023 My cleaning was one of my best Anthony W

Google Review

Posted On: 03/23/2023 Monique B

Google Review

Posted On: 03/23/2023 This place will give you a smile you didn't have before.
If you want to have a nice smile,come here and you will see the difference. Noe L

Google Review

Posted On: 03/22/2023 Randy B

Google Review

Posted On: 03/22/2023 Nashia P

Google Review

Posted On: 03/22/2023 Visit was great! There was literally no wait time and the staff were warm and welcoming. The Dr explained to me what he was doing during the whole process. I was very comfortable. Amoy Fay G

Google Review

Posted On: 03/22/2023 I have had THE BEST experience at Family Dental
From day 1!
For me It has been like going to a spa and being taken care of.
The service was great!
Place always clean and smells nice too.
I found the staff to be caring; ALWAYS courteous, respectful, cheerful, and easy to talk.
A big shout-out to Dr. 'E'(Epstein), you're simply the best!!!
THANKS TO ALL!!! Karen F

Google Review

Posted On: 03/20/2023 Andrew B

Google Review

Posted On: 03/20/2023 Bar B

Google Review

Posted On: 03/20/2023 My first visit for a cleaning was great. Haven’t had one this thorough in years. David M

Google Review

Posted On: 03/16/2023 Everyone was so nice and attentive, from the receptionist to the hygienist! Haschley M

Google Review

Posted On: 03/16/2023 Haley R

Google Review

Posted On: 03/16/2023 Amazing J.O. S

Google Review

Posted On: 03/16/2023 The best dentist office and staff I ever experienced in 40 years. Michelle M

Google Review

Posted On: 03/15/2023 Arienna D

Google Review

Posted On: 03/15/2023 Kimberley T

Google Review

Posted On: 03/15/2023 Richard D

Google Review

Posted On: 03/14/2023 Very nice respectful staff. Tameika H

Google Review

Posted On: 03/13/2023 Abby E

Google Review

Posted On: 03/13/2023 Flatlands family dental care is the first place to visit for dental care. Lucien B

Google Review

Posted On: 03/13/2023 The best cleaning I’ve ever had. And everyone was wonderful. I had the first appointment amd I did not have a long wait. God A

Google Review